International Shipping Policy

At CardboardCrack, we are pleased to offer shipping services to customers outside the United Kingdom. We aim to provide a reliable and convenient international delivery experience while ensuring that orders are handled with care.

This International Shipping Policy explains the terms and conditions that apply to international orders placed with CardboardCrack.

International Delivery Availability

CardboardCrack may offer international shipping to selected countries and regions.
Available delivery destinations, shipping methods, and costs will be displayed during the checkout process.
Some locations may have shipping restrictions due to courier availability, customs requirements, or other delivery limitations.

Processing Times

Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on product availability, order volume, and whether an item is a pre-order product.
Customers will receive shipping confirmation once their order has been dispatched.

International Shipping Times

Delivery times vary depending on the destination country, shipping method selected, customs processing, and local delivery services.
Estimated delivery times are provided as guidance only and are not guaranteed.
Delays may occur due to customs inspections, weather conditions, carrier delays, or circumstances outside CardboardCrack’s control.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, fees, or charges applied by their country’s authorities.
CardboardCrack is not responsible for delays caused by customs processing.
Customers should check their local import regulations before placing an international order.

Tracking Information

Where tracking is available, customers will receive tracking details after their order has been dispatched.
Customers are responsible for monitoring tracking updates and ensuring someone is available to receive deliveries where required.

Lost or Damaged International Parcels

If an international parcel is lost, delayed, or arrives damaged, customers should contact CardboardCrack as soon as possible.

Please provide:

Order number.
Delivery details.
Tracking information (if available).
Photos of damaged packaging or products where applicable.

CardboardCrack will review the issue and work with the relevant delivery provider to determine an appropriate resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout. CardboardCrack is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping details.

Contact Information

For questions regarding international shipping, delivery updates, or assistance with an order, please contact:

CardboardCrack
Phone: +44 7511 954074
Email: support@cardboardcrack.com
Address: Stretford, Manchester M32 9TR
United Kingdom